TURN Server Error
connectivity
The connection has been rejected by the TURN server due to a server error (5xx).
Description
This indicates that a TURN server returned a server error response. This means there’s a technical issue on the TURN server side.
Usually, these will be 500 (Internal Server Error) or 508 (Insufficient Capacity).
Here is what to do in each of these cases:
- 500 Internal Server Error - a generic server error. You will need to check the TURN server logs to figure this one out
- 508 Insufficient Capacity - The server has no more relayed transport addresses available or has none with the requested properties, or the one that was reserved is no longer available. In such a case, you should revisit the scaling of your TURN servers
What do we do here?
When we see a 5xx error on TURN we mark it as an Observation.